Illinois state government has just released an "access guide" to Chicago -- Easy Access Chicago. It's both a website and a book, and it currently "provides information for disabled visitors about more than 300 sites in the Chicago area," according to the press material provided at the news conference when it was unveiled.
Access guides can be really useful -- or really frustrating. Of course it all depends on how comprehensive it is and how accurate it is. I've found far too many guides of this sort either list very few places or, more often, list places that in fact aren't as they are described in the guide.
How can this happen? It can happen when those who gather the information are either lazy or sloppy -- or worse, when they rely on the venue to rate themselves as to whether they're accessible or not. One of the tactics some less-than-competent access guide groups use is the telephone survey.
"Hi, I'm working for the Access Our City guide -- can you tell me if you're accessible to disabled people?"
"Why certainly, ma'am, we are accessible."
"Thank you!"
Of course, the proprietor didn't mention the 2 steps at the entrance ("nobody's ever had any problem -- but we rarely have anyone in here in wheelchairs anyway") -- or the restroom that's down a hall too narrow to allow a wheelchair to get through.
So, of course, the only real way to prepare such a guide is to send out surveyers with a checklist and a tape measure.
I don't know how Chicago's Open Door organization did it -- they're the ones who created the guide.
The website is promising, although I find the navigation overly arcane. Why not just list all the kinds of places they've rated -- restaurants, hotels, etc. -- on the home page and let you click on them? You have to click on the navigation tab called Access Information to get to a page that lists the criteria they used; you still have to click on more navigation bar links (on the right this time) to get to any info about restaurants, lodgings or whatever. And even then, you have to get all the way to the bottom and find another little link that gives the true access specifics of any individual place.
Still, despite my nitpicking of this site, it's a great idea for a resource that could be far more useful than this one-person powered blog we're doing here.
Louisville should have an Easy Access Louisville guide, right?
When you google "Access Louisville" you don't find anything about disability access. It seems the name Access Louisville was long ago appropriated by Metro Government for PR purposes.
Oh well.
Website provides access guide -- to Chicago
Posted on 1/19/2008
Filed in: general, hotel access, restaurants